The Information Technology Services staff provides a number of hosted solutions for academic and administrative purposes. To provide the highest quality services we have developed a number of procedures to guide how we administer these systems and how our users interact with them. Questions may be directed to (firstname.lastname@example.org). If server or network maintenance is needed it is conducted on Saturdays between 12:01AM and noon so services may occasionally be unavailable during this time. If scheduled downtime is required at any other time it is announced on the New River home page and sometimes we provide email or instant message warnings, when the situation warrants it.