Early Alert System - DropGuard
About the Project
New River CTC implemented an Early Alert System named DropGuard for the Spring 2017 term to better identify "at-risk" students, guide them to appropriate institutional support services, and improve academic success rates.
The system is also used for instructors to report student attendance, participation, and satisfactory progress (see details).
The system is available through the New River portal (https://portal.newriver.edu). Once you login to the portal, click the link to DropGuard and no additional authentication will be needed (see screenshot of the portal link to DropGuard). There is also a link within Blackboard Learn to DropGuard (it is under the Course Tools link - see screenshot).
You can also access DropGuard directly (but you'll need to authenticate with your portal username/password) using this link:
How we Chose DropGuard
The communications plan for this project provides an overview of the project, some history that led to it, and it includes key dates and participants that are involved with the implementation. Our Implementation Task Force (comprised of 15 College employees) developed a rubric that we used to evaluate 19 different Early Alert Systems (copy of the rubric). We chose DropGuard because it earned the highest score from our rubric-based evaluations as we reviewed each of the solutions.
Training for DropGuard and Additional Information
Attendance as an Early Indicator of Student Success (article from Educause)
Warnings and Milestones (PDF)
Instructor Assigned Warnings and Milestones
Training for Faculty and Advisors (invitation for December 7, 2016 at 9:30am) (direct link to recording)
DropGuard Instructor Guide (updated for Convocation 2021)
How to Take Attendance with DropGuard
How to Report Attendance, Participation, and Satisfactory Student Progress with DropGuard
Helpful Videos About Using DropGuard (Use the drop-down button on that page to choose the category appropriate to your role)
Presentation at Convocation 2017 (PDF)