Information Technology Services > Training and Workshops


Training and Workshops

Staff members from Information Technology Services provide both general support as well as one-on-one assistance and informal training on a variety of topics. To address topics of interest, we offer brief workshops for New River employees and we provide orientation information for all new students and employees. Our workshops are non-credit and are not part of any New River courses nor are they available to the public. They are intended only to serve as professional development for employees and for informational purposes for students.

Often, we are asked "How do I..." questions for a variety of issues. We formalize those questions and responses in our easy-to-use Knowledge Base to serve as a self-help resource for both students and employees (as well as our own technicians). We update that information frequently to address current and new issues.

NOTE: Workshops are highlighted using three different colors. If it is (1) YELLOW, it has been updated very recently with new information, if it is (2) ORANGE, it needs some updates to be current but is likely still quite helpful, and if it is (3) GREY the content has NOT been updated in more than a year and might be outdated.

Workshop Name Audience Instructor(s) Topics Covered
ITS 075
Introduction for First-Time Users Students and Employees Ayersman Overview of Services, Portal, Email, Brightspace, Alert System, DropGuard, Self-Service Banner, and Zoom
ITS 098
Overview of T3 and the CTE Instructors Ayersman T3 grant project overview, CTE Introduction and Discussion
ITS 099
Teaching in a One Computer Classroom Instructors Ayersman Operating the equipment, instructional possibilities, communicating with support staff
ITS 100
Introduction to Brightspace D2L Instructors Ayersman Access Brightpsace, Privileges, Course Tools, Procedures, Quick Start Information,
ITS 101
Course Development and Instructional Design Instructors Ayersman Pedagogy, Using the Classroom Equipment
ITS 102
Concept Maps and Brainstorming Instructors Ayersman Idea generation, outlines, diagrams
ITS 103
Course Materials for Distance Education Instructors Ayersman Pedagogy, Using the Classroom Equipment
ITS 104
Teaching with Brightspace D2L Instructors Ayersman Managing files, managing students, creating course content (content modules), assessments, and online communication
ITS 105
Quizzing and Assessment with Brightspace Instructors Ayersman Creating Quizzes, Respondus, Assessments, Criteria for evaluating student multimedia projects, oral presentations, and other assessment issues
ITS 106
Collaborative Communication Tools for Instruction Instructors Ayersman Email, Listserv, Exchange Groups, Course-Based Email, Attachments, Signatures, and new technologies
(Wiki, Blog, podcast, social networks, etc.)
ITS 107
Teaching Using Videoconferencing (IVN) IVN Instructors Davis / Ayersman Introduction to teaching using IVN systems at New River (how it works, what to expect, how to manage an IVN class, using Zoom, etc.)
ITS 108
DropGuard Information for Instructors Instructors/Support Staff Garris / Ayersman Introduction and overview to using DropGuard to track attendance, participation, and satisfactory progress
ITS 200
Content Management with SharePoint Select Employees Hazelwood / Ayersman Access SharePoint, Privileges, Modify Existing Content, Create New Content (this training information is under development)
ITS 201
Accessing New River Resources via VPN Select Employees Ayersman VPN client software, securely accessing New River resources
ITS 202
Communication Tools and Services for Employees Employees Ayersman Communication tools and services overview, Zoom, Scheduling and Appointments, Regroup, KnowBe4, and Linkedin Learning
ITS 203
Using Brightspace Surveys for Course Evaluations Instructors Lacek / Ayersman Accessing Brightspace Course Evaluations, Viewing Results
ITS 400
Help Desk Support Help Desk Staff Davis Email, Self-Service Banner, Brightspace, Spiceworks, the Portal, our Knowledge Base, Procedures, and Responsibilities for Customer Support



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Email: | Phone: 304-929-6725 | 280 University Drive, Beaver, WV 25813-8987 | Updated: December 16, 2022