Training and Workshops
Staff members from Information Technology Services provide both general support as well as one-on-one assistance and informal training on a variety of topics. To address topics of interest, we offer brief workshops for New River employees and we provide orientation information for all new students and employees. Our workshops are non-credit and are not part of any New River courses nor are they available to the public. They are intended only to serve as professional development for employees and for informational purposes for students.
Often, we are asked "How do I..." questions for a variety of issues. We formalize those questions and responses in our easy-to-use Knowledge Base to serve as a self-help resource for both students and employees (as well as our own technicians). We update that information frequently to address current and new issues.
NOTE: Workshops are highlighted using three different colors. If it is (1) YELLOW, it has been updated very recently with new information, if it is (2) Light Red, it needs some updates to be current but is likely still quite helpful, and if it is (3) GREY the content has NOT been updated in more than a year and might be outdated and only kept for historical purposes.
Workshop
Number |
Workshop Name |
Audience |
Instructor(s) |
Topics Covered |
ITS 075 |
Introduction for First-Time Users |
Students and Employees |
Ayersman |
Overview of Services, Portal, Email, Brightspace, Alert System, DropGuard, Self-Service Banner, and Zoom |
ITS 098 |
Overview of T3 and the CTE |
Instructors |
Ayersman |
T3 grant project overview, CTE Introduction and Discussion |
ITS 099 |
Teaching in a One Computer Classroom |
Instructors |
Ayersman |
Operating the equipment, instructional possibilities, communicating with support staff |
ITS 100 |
Introduction to Brightspace D2L |
Instructors |
Ayersman |
Access Brightpsace, Privileges, Course Tools, Procedures, Quick Start Information, Turnitin.com |
ITS 101 |
Course Development and Instructional Design |
Instructors |
Ayersman |
Pedagogy, Using the Classroom Equipment |
ITS 102 |
Concept Maps and Brainstorming |
Instructors |
Ayersman |
Idea generation, outlines, diagrams |
ITS 103 |
Course Materials for Distance Learning |
Instructors |
Ayersman |
Pedagogy, Using the Classroom Equipment, Distance Learning Resources |
ITS 104 |
Teaching with Brightspace D2L |
Instructors |
Ayersman |
Managing files, managing students, creating course content (content modules), assessments, and online communication |
ITS 105 |
Quizzing and Assessment with Brightspace |
Instructors |
Ayersman |
Creating Quizzes, Respondus, Assessments, Criteria for evaluating student multimedia projects, oral presentations, and other assessment issues |
ITS 106 |
Collaborative Communication Tools for Instruction |
Instructors |
Ayersman |
Email, Listserv, Exchange Groups, Course-Based Email, Attachments, Signatures, and new technologies
(Wiki, Blog, podcast, social networks, etc.) |
ITS 107 |
Teaching Using Videoconferencing (IVN) |
IVN Instructors |
Davis / Ayersman |
Introduction to teaching using IVN systems at New River (how it works, what to expect, how to manage an IVN class, using Zoom, etc.) |
ITS 108 |
DropGuard Information for Instructors |
Instructors/Support Staff |
Garris / Ayersman |
Introduction and overview to using DropGuard to track attendance, participation, and satisfactory progress |
ITS 200 |
Content Management with SharePoint |
Select Employees |
Hazelwood / Ayersman |
Access SharePoint, Privileges, Modify Existing Content, Create New Content (this training information is under development) |
ITS 201 |
Accessing New River Resources via VPN |
Select Employees |
Ayersman |
VPN client software, securely accessing New River resources |
ITS 202 |
Communication Tools and Services for Employees |
Employees |
Ayersman |
Communication tools and services overview, Zoom, Scheduling and Appointments, Regroup, KnowBe4, and Linkedin Learning |
ITS 203 |
Using Brightspace Surveys for Course Evaluations |
Instructors |
Lacek / Ayersman |
Accessing Brightspace Course Evaluations, Viewing Results |
ITS 400 |
Help Desk Support |
Help Desk Staff |
Davis |
Email, Self-Service Banner, Brightspace, Spiceworks, the Portal, our Knowledge Base, Procedures, and Responsibilities for Customer Support |
|