Technology and Library Services > About Us


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Distance Education Advisory Committee

Help Desk Schedule

Library Schedule

History Initiatives
Mission Statement and Goals Ongoing Objectives Organizational Chart Presentations
Projects Services Provided Training and Workshops (WVVLN)
West Virginia Virtual
Learning Network
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Use the links above to locate additional information about the technology and library services staff at New River.


Contact Information

The College has five campus locations and and we try to deploy our technology services staff among all campuses. But we provide User Services through a centralized Help Desk that provides extended hours for college-wide support to all campuses. To contact us, please use the information below (click the links in the Directory Info column for contact information from our Public Directory):

  Photo Name Position Title Area of Focus Directory Info Campus
Full-Time Vice President, Technology and Library Services Ayersman, David J. Vice President Technology and Library Services dayersman RCC
LAN Specialist Butler, Steven E. LAN Specialist Networking and AM IVN Support sbutler RCC
Bridging the Gap Initiative and Reporting Carr, J. Chris Data Technician II Bridging the Gap Initiative and Reporting jcarr RCC
Library Services Coston, Robert H.

Staff Librarian
Library Schedule (PDF)

Library Services rcoston GVC
Banner and Reporting Services Fann, Dara S. Database Administrator Senior Ellucian's Banner and Reporting dfann RCC
  Garlow, Steven L. Information Systems Manager Servers and Hosted Services sgarlow RCC
SCT Banner and Reporting Garris, Jason L. Systems Programmer Ellucian's Banner and Reporting jgarris RCC
Help Desk and IVN Support Hatcher, Brian J. Information Systems Specialist Help Desk Manager and PM IVN Support bhatcher RCC
  vacant Database Tech I Help Desk and Reporting tbd RCC
  vacant Information System Technician Portal Administrator and Help Desk tbd NCC
  vacant Information Systems Tech IVN Management and Help Desk tbd GVC
Part-Time (photos not available) Beamon, Matthew S.

Help Desk Technician (PDF)

Help Desk Schedule (PDF)

Help Desk and User Services mbeamon RCC
Bradbury, Shane K. sbradbury MCC
Hanks, Andrew A. ahanks NCC
Markham, Christopher R. cmarkham ATC
Simmons, Stephen G. ssimmons272 GVC
Underwood, Michael D. munderwood RCC
Williams, C. Mike Assistant Librarian Library Services cwilliams GVC



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Email: | Phone: 304-929-6725 | 280 University Drive, Beaver, WV 25813-8987 | Updated: May 3, 2016