Information Technology Services > About Us


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Help Desk Schedule
Summer 2019 Schedule

Library Schedule

History Initiatives
Mission Statement and Goals Ongoing Objectives Organizational Chart Presentations
Projects Services Provided Training and Workshops (WVVLN)
West Virginia Virtual
Learning Network
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Use the links above to locate additional information about the Information Technology Services staff at New River CTC.


Contact Information

The College has multiple locations and we strive to deploy our technology services staff so that they can support all locations. We provide User Services through a centralized Help Desk with extended hours for college-wide support to all campuses.

  Photo Name Position Title Area of Focus Campus
Full-Time Vice President, Information Technology Services Ayersman, David J. Vice President and Chief Information Officer Information Technology Services RCC
Director, Communications Canterbury, Jenni R. Director Communications RCC
Communications Specialist Clark, Holly K. Communications Specialist Communications RCC
Library Services Coston, Robert H.

Staff Librarian

Library Services GVC
Portal Admin and IVN Support Davis, Gary P. Information System Technician Portal Administrator and AM IVN Support GVC and NCC
Ellucian Banner and Reporting Services Fann, Dara S. Database Administrator Senior Ellucian Banner and Reporting RCC
Servers and Hosted Services Garlow, Steven L. Information Systems Manager Servers and Hosted Services RCC
Ellucian Banner and Reporting Garris, Jason L. Systems Programmer Ellucian Banner and Reporting RCC
Help Desk and IVN Support Hatcher, Brian J. Information Systems Specialist Help Desk Manager and PM IVN Support RCC
Part-Time Help Desk Technician Bradbury, Shane K. Help Desk Technician (PDF) Help Desk MCC
Cruise, Stephanie K. Help Desk Technician (PDF) Help Desk ATC
Williams, C. Mike Assistant Librarian Library Services GVC



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Email: | Phone: 304-929-6725 | 280 University Drive, Beaver, WV 25813-8987 | Updated: March 25, 2019