Technology and Library Services > About Us


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(Distance Education Advisory Committee) (2013-14)
Help Desk Schedule History Initiatives
Mission Statement
and Goals
Ongoing Objectives Organizational Chart Presentations
Projects Services Provided Training and Workshops WVVLN
(West Virginia Virtual
Learning Network)
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Use the links above to locate additional information about the technology services staff at New River.


Contact Information

The College has five campus locations and and we try to deploy our technology services staff among all campuses. But we provide User Services through a centralized Help Desk that provides extended hours for college-wide support to all campuses. To contact us, please use the information below (click the links in the Directory Info column for contact information from our Public Directory):

Position Title
Area of Focus
Directory Info
Full-Time Vice President, Technology and Library Services Ayersman, David J. Vice President Technology and Library Services dayersman RCC
IVN Support Butler, Steven E.

LAN Specialist

Networking (and 8AM-1PM IVN Support) sbutler RCC
Library Services Coston, Robert H. Staff Librarian Library Services rcoston GVC
  TBD Academic Computer Lab Specialist IVN and GVC Desktop Support tbd GVC
Banner and Reporting Services Fann, Dara S. Database Administrator Senior Ellucian's Banner and Reporting dfann RCC
  Garlow, Steven L. Information Systems Manager Servers and Hosted Services sgarlow RCC
SCT Banner and Reporting Garris, Jason L. Systems Programmer Ellucian's Banner and Reporting jgarris RCC
Help Desk and IVN Support Hatcher, Brian J. Database Technician I IVN Systems and Classroom Technologies (12PM-8PM) bhatcher RCC
  TBD Information Systems Specialist Help Desk and User Services tbd RCC
Administrative Assistant Harville, La Kisha Administrative Secretary Communications, Institutional Research, and Information Technology lharville RCC
Help Desk and Portal Administrator Davis, Gary P. Information System Technician Help Desk and Portal Administrator gdavis NCC
  Bridging the Gap Initiative and Reporting Carr, J. Chris Data Technician II Bridging the Gap Initiative and Reporting jcarr RCC
Part-Time   Bennett, Shane M. Help Desk Technician (PDF) Help Desk and User Services sbennett GVC
Bradbury, Shane K. sbradbury MCC
Brown, Zackery L. zbrown RCC
Cannetti, Eric S. ecannetti ATC
Dickens, Melanie R. mdickens RCC



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Email: | Phone: 304-929-6725 | 280 University Drive, Beaver, WV 25813-8987 | Updated: September 28, 2015