Technology Services > About Us


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(Distance Education Advisory Committee)
Help Desk Schedule History Initiatives
Mission Statement
and Goals
Ongoing Objectives Organizational Chart Presentations
Projects Services Provided Training and Workshops WVVLN
(West Virginia Virtual
Learning Network)
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Use the links above to locate additional information about the technology services staff at New River.


Contact Information

The College has five campus locations and and we try to deploy our technology services staff among all campuses. But we provide User Services through a centralized Help Desk that provides extended hours for college-wide support to all campuses. To contact us, please use the information below (click the links in the Directory Info column for contact information from our Public Directory):

Position Title
Area of Focus
Directory Info
Full-Time Vice President, Technology Services Ayersman, David J. Vice President Technology and Library Services dayersman RCC
IVN Support Butler, Steven E. Academic Computer Lab Specialist IVN Systems and Classroom Technologies (8AM-4PM) sbutler GVC
Library Services Coston, Robert H. Staff Librarian Library Services rcoston GVC
Networking and Phone Services Davis, Robert H. LAN Specialist Network and Phones rdavis RCC
Banner and Reporting Services Fann, Dara S. Database Administrator Senior SCT Banner and Reporting dfann RCC
Server Administration Garlow, Steven L. Information Systems Manager Servers and Hosted Services sgarlow RCC
SCT Banner and Reporting Garris, Jason L. Systems Programmer SCT Banner and Reporting jgarris RCC
Server Administration tbd Database Technician I IVN Systems and Classroom Technologies (1PM-9PM) tbd RCC
Help Desk Management Green, Kenneth N. Information Systems Specialist Help Desk and User Services kgreen RCC
Server Administration tbd Information Technology Consultant Help Desk and Portal Administrator tbd NCC
  Bridging the Gap Initiative and Reporting Carr, J. Chris Data Technician II Bridging the Gap Initiative and Reporting jcarr RCC
Part-Time   Bennett, Shane M. Help Desk Technician (PDF) Help Desk and User Services sbennett GVC
  Bradbury, Shane K. sbradbury MCC
  Brown, Zackery L. zbrown RCC
  Cannetti, Eric S. ecannetti ATC
  Dickens, Melanie R. mdickens RCC



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Email: | Phone: 304-929-6725 | 167 Dye Drive, Beckley, WV 25801-2637 | Updated:June 27, 2014