Technology Services > About Us


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(Distance Education Advisory Committee)
Help Desk Schedule History Initiatives
Mission Statement
and Goals
Ongoing Objectives Organizational Chart Presentations
Projects Services Provided Training and Workshops WVVLN
(West Virginia Virtual
Learning Network)
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Use the links above to locate additional information about the technology services staff at New River.


Contact Information

The College has five campus locations and and we try to deploy our technology services staff among all campuses. But we provide User Services through a centralized Help Desk that provides extended hours for college-wide support to all campuses. To contact us, please use the information below (click the links in the Directory Info column for contact information from our Public Directory):

Position Title
Area of Focus
Directory Info
Full-Time Vice President, Technology and Library Services Ayersman, David J. Vice President Technology and Library Services dayersman RCC
IVN Support Butler, Steven E. Academic Computer Lab Specialist IVN Systems and Classroom Technologies (8AM-4PM) sbutler GVC
Library Services Coston, Robert H. Staff Librarian Library Services rcoston GVC
Networking and Phone Services Davis, Robert H. LAN Specialist Phones and Networking rdavis RCC
Banner and Reporting Services Fann, Dara S. Database Administrator Senior Ellucian's Banner and Reporting dfann RCC
Server Administration Garlow, Steven L. Information Systems Manager Servers and Hosted Services sgarlow RCC
SCT Banner and Reporting Garris, Jason L. Systems Programmer Ellucian's Banner and Reporting jgarris RCC
Help Desk and IVN Support Hatcher, Brian J. Database Technician I IVN Systems and Classroom Technologies (12PM-8PM) bhatcher RCC
Server Administration TBD Information Systems Specialist Help Desk and User Services tbd RCC
Help Desk and Portal Administration Moul, Nathan J. Information System Technician Help Desk and Portal Administrator nmoul NCC
  Bridging the Gap Initiative and Reporting Carr, J. Chris Data Technician II Bridging the Gap Initiative and Reporting jcarr RCC
Part-Time   Bennett, Shane M. Help Desk Technician (PDF) Help Desk and User Services sbennett GVC
Bradbury, Shane K. sbradbury MCC
Brown, Zackery L. zbrown RCC
Cannetti, Eric S. ecannetti ATC
Dickens, Melanie R. mdickens RCC



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Email: | Phone: 304-929-6725 | 280 University Drive, Beaver, WV 25813-8987 | Updated:January 22, 2015