Announcements

Instant Messaging with Blackboard IM

New River has implemented Blackboard IM, as the official instant messaging application for the College. Blackboard IM uses your New River username and password for access and it provides another communication tool for all students, faculty and staff at New River. If you haven't yet activated your account, please contact the Help Desk for assistance. Your invitation appears as an email in your New River inbox but it may have gone to your Junk folder. Prior to July 2011, Blackboard IM was known as Pronto. Users can also login to pronto.wimba.com to download a copy of the Blackboard IM client or to update your settings.

Software Updates

An ongoing project for technology services is to keep the software updated on over 550 computers throughout our five campus locations. We've purchased an application that makes this task possible (Secunia) but we need each employee to help us. At the end of the workday, please logout of your computer but do NOT power it off. We'll be able to update all of your applications when you're out of the office and you'll have fewer problems as a result. Thanks for your assistance with this huge task.

Major Projects Completed

In just the past few years New River has (1) created an entirely new data, voice and video network (it went live on August 28, 2009), (2) a new VoIP Cisco phone system was completed on January 29, 2010, and (3) a new virtualized data center was created in June 2011. We implemented a new portal solution (my.newriver.edu) on August 2, 2011 and a new web site redesign project was completed for www.newriver.edu on August 15, 2011.

IVN Classrooms

New River currently has 18 IVN classrooms (see diagram) and we are currently building an IVN support page for our web site.