Announcements

Banner Transition

The summer terms will be completed using Banner BSC and the fall term has already begun on the new Banner WVNET (see Projects for more information).

Phones and Networking

New River is replacing the data and phone system with an entirely new infrastructure that is scheduled to be completed before August 17, 2009. In early August, training will be provided to key personnel for the new phone system (see Projects for more information).

IVN Classrooms

New River is creating four new IVN classrooms that will be available by August 17, 2009. Two of the rooms will be on the Lewisburg campus, one in Beckley and one in Summersville. These four rooms are part of the Title III grant and more rooms will be created during the next two years (see Projects for more information).

Help Desk

The New River Help Desk centralizes and prioritizes requests for assistance and they provide extended support for evening courses. Eric Tucker is our Help Desk Manager and you can reach him and the rest of the IT staff by calling 304-929-6725 or emailing itsupport@newriver.edu. When you email that address we create a Trouble Ticket and assign it to a technician who will assist you as soon as possible.

Emergency Alert System

The New River Emergency Alert System enables the College to quickly inform students of important events using SMS messages to cell phones as well as email messages. We strongly encourage all faculty, staff, and students to register for the new system. As of June 23, 2009 we have 1,260 folks registered.