Announcements

Wimba Pronto

New River will begin piloting Wimba Pronto, an instant messenger application, during the summer so that it is ready for full implementation by Fall 2010. Wimba Pronto is an instant messaging client that will use your New River username and password for access. It will provide another communication tool for all students, faculty and staff at New River.

Phones and Networking

New River created an entirely new data network (it went live on August 28, 2009) and a new phone system was completed on January 29, 2010.

IVN Classrooms

New River created four new IVN classrooms for Fall 2009 (Lewisburg G207 and G305, Beckley A2, and Summersville N109). We created four more rooms for Spring 2010 and they are Princeton M205 and M201, Lewisburg G307 and Summersville N104.

We recently completed creating a new IVN room on the Beckley Campus (Room C4). We are now working to complete IVN installations for the Allied Health program at the following locations: Summersville (Allied Health Education Center), at Valley Fork in Clay County, at Pocahontas County High School and on the Greenbrier Valley Campus (Room G229).

Help Desk

The New River Help Desk centralizes and prioritizes requests for assistance and they provide extended support for evening courses. Eric Tucker is our Help Desk Manager and you can reach him and the rest of the IT staff by calling 304-929-6725 or emailing itsupport@newriver.edu. When you email that address we create a Trouble Ticket and assign it to a technician who will assist you as soon as possible.